Customer experience regroups all the interactions with the customer and the company during its Customer journey. According to UCToday nine out of ten consumers want an omnichannel experience with seamless service between communication methods. Therefore, the first step for the customer to interact effectively with the brand is to generate a successful and enjoyable global experience. Towards the future, customer experience could be the competitive differentiator for a company’s success.
To know more, do not hesitate to check our contextual marketing solutions.
Influence of real-time location on customers interaction - infographics
City of Tampere: a new sustainable city district
The economy of the City of Tampere focuses on services and high-technology. Innovative, digital, and sustainable smart city solutions are being created in the region together with companies, research institutions, municipalities, and residents. The city has launched an international ideas competition to spur more smart city innovation.
Intersec named a Runner-Up at the Pipeline Innovation Awards
Intersec is proud to announce that it has received a Runner-Up prize. Nominated in the competitive "Innovation Analytics" category, Intersec was recognized for its GeoInsights Solution in the Pipeline Innovation Awards. Each year the Pipeline Innovation Awards recognize the technology companies that are leading the industry. Being a runner-up in this category demonstrates the highest level of innovation at Intersec.
The GeoInsights Solution collects filters, analyses and presents all types of metadata from different types of networks. Relied on its disruptive location platform, the solution processes both historical and real-time data at great speed.
We wish to thank all the Judges for this distinction, for organizing the Pipeline Innovation Awards and the ceremony.
Read the full PR.