• Contextual Marketing

    Contextual Marketing

    Making each customer feel like a VIP
  • 1
 

Each of your customer is special

Don’t just send messages to your customers, engage with them like you would in a normal conversation! Our customer base management solution will help you automate your BTL marketing to engage in a continuous conversation with your customers. By leveraging analytics, location and algorithms, communications can be personalized according to customers’ context, preferences, and past behavior.

Engage when it matters

Be there when your customer needs you: contextual triggers enable you to interact with each customer with perfect timing, just like you would in a natural conversation.

increased profit

8% Average incremental revenue increase seen by our customers

Benefit2

5'That’s the time you need to set-up and launch your marketing action

Do it yourself

Manage your customer base with full autonomy: design your targets, set interaction rules, analyze your campaigns and your customer base. You won’t need to pay external consultants or IT service firms to help.

Get ready for convergence

Be customer-centric. By taking into account not only your customer’s profile and services, but also his recent touchpoints, technical issues and level of satisfaction, you’ll be sure to provide a personalized experience for everyone.

UNIFIED

1One single interface for data mining, campaign management and reporting.

1-1 interaction

1:1 interactionsPredefined rules continuously adapt the experience provided for each customer.

Always relevant

When running hundreds of simultaneous campaigns on millions of customers, manually enforcing your contact policy is simply a nightmare. Delegate this tedious task to our rule engine and self-learning algorithms: you will increase both your customers’ satisfaction and your sales volumes.

Use Cases

CBM1

Campaign Management ++

No more one-shot campaigns. An interactive experience for each customer across the entire life cycle is now possible.

CBMUsecase2

Automated and contextual offers

The marketer’s dream to automatically send the most relevant offer for each customer, just came true.

CBM UC

Churn Reduction

Machine learning algorithms lets you eradicate churn by automatically providing the best course of action for each customer.

Request a demo : Customer Base Management

(*)
Entrée non valide

(*)
Entrée non valide

(*)
Entrée non valide

Entrée non valide

(*)
Entrée non valide

Entrée non valide

(*)
Entrée non valide

Please check the box