• Telecoms

    Telecoms

    Mobile and Wi-Fi operators
  • 1
 

We crunch nearly 700 million subscribers' data per day, in real-time.
Our vision is to provide our telco customers with a full-fledged platform that massively increases customer knowledge and creates opportunities to anticipate customer needs.

We also enable the creation of value generating services for telecommunications providers, so they can better serve other industries.

Customer engagement

operators

Customer engagement for telecom operators 

Today, it’s all about keeping up with the experience offered by Over-The-Top players like Netflix and Amazon. Consumers expect their services to understand them, relying on historical transactional data to identify behavioral patterns and create a delightful customer experience.

How does this sound:

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quote telecoms2

  • A 4% increase in revenues as a result of context-based outbound marketing
  • A 25-30% roaming revenue increase as the result of simplified ergonomics
  • Significantly increased NPS as the journey of your subscribers become as easy as on Netflix

As your partner, we can help you implement the strategies that have already worked with so many of our customers!

                                                                                       Discover our white paper: Contextual Marketing: for a sustainable differentiation in telecoms                                                   

                                                                                       See which solution enables this use case

Operational efficiency

Find the perfect mix of customer quality and costs control.

antenne

Network planning based on bigdata analytics 

 

  • Benefit from pre-built reports that display insights from up-to-the-minute data in just seconds
  • Or create personalized reports without the need for any IT intervention or technical commands
  • Assign the exact amount of necessary bandwidth to customers based on their usage

An example with network planning           Click to see which solution enables this use case



New revenue streams

Think of all the data you’re sitting on. Have you ever thought about monetizing it but are worried about putting your customers’ privacy at risk? Consider anonymized data aggregates that help the community. It’s win-win.

Your data can help:

  • Assist smart cities in dealing with heavy traffic
    new revenues

    Anonymized data aggregates help the community 

  • Help outdoor advertisers gather audience figures as reliable as click count on by Facebook or Google
  • Think of your IoT/M2M customers. Showing them the current location of a truck is nice. But providing them with advice about the optimization of their truck drivers’ rounds makes even more sense – and they’re ready to pay for it.

Discover the various industries in the menu bar to find out more and contact us to see how we can help.